Privacy

1. Home
2. Legal & Policies
3. Privacy

Home

Protecting your privacy is our top priority.

Nothing is more important to Donaldrufus Investment Bank than protecting the privacy of the personal and financial information you’ve shared with us. We’ve taken specific steps to ensure that your privacy is respected, and there are lots of things you can do to protect your information, too.

Find out more about how we’re protecting your privacy, and how you can keep your personal information safe.

On this page

Protecting your personal info
Understanding cookies
Privacy and social media
Policies on money laundering and terrorist financing
Lost or stolen card

Have a privacy concern or complaint? Contact us with your questions, or call us at +1 646-513-2897 and ask to speak with the Privacy Office.

Protecting your personal info

When you choose to bank with Donaldrufus Investment Bank, you are asked to give us permission to collect personal and anonymous information from you, both directly from you and from the product and service arrangements you make with or through us.

The personal information we collect about you helps us meet your product and service needs, determine eligibility for products and services, ensure service standards, meet regulatory requirements and verify your identity. We only collect personal information with your express approval. We may also obtain information from credit reporting agencies, other financial institutions and from references you authorize us to contact.

How we protect you

Donaldrufus Investment Bank has a robust privacy and security framework and has implemented privacy practices and procedures to prevent unauthorized access, use or manipulation of your personal information, including:

Requiring all employees sign a confidentiality agreement
Identifying clear lines of accountability for privacy and security incidents
Implementing electronic security measures such as passwords, pass codes and, where necessary, encryption
Limiting physical access to secure areas in our buildings
Limiting information access to employees that need it to provide services
Requiring contractual agreements with business partners to ensure confidentiality

To further protect against unauthorized access, our online banking system is designed to automatically log you off after an extended period of inactivity. If this happens, you will be required to log in again to resume your online banking transactions.

How you can protect yourself

You can help ensure your personal information is accurate, up to date and protected:

Keep confidential your account information, user ID, PAC, MIC and other personal information
Review monthly statements and report suspicious activity immediately
Verify identity of anyone requesting personal information by phone before you share it
Refrain from using email to send sensitive or confidential information
Log off online applications when finished
Update your software and operating system regularly (firewall, anti-virus and anti-spyware)
Shred unwanted printed records (statements, receipts)
Update your address and contact information after moving

Understanding cookies

What is a cookie?

A cookie is a small file transferred to your computer's hard drive through your web browser. It’s like a personal identification card that is unique to you and can only be read by the website server that gave it to you. A cookie tells our system you have returned to our website and cannot be executed as code or used to deliver viruses.

How does a cookie help me?

A cookie saves you time when you personalize a web page, register for products or services, or subscribe to a newsletter by helping our website remember you.

How does Donaldrufus Investment Bank use cookies?

Cookies help our website work more efficiently. We learn what information is important, remove pages members don’t use, and maintain your secure session while you’re accessing our pages.

Do I need to accept cookies?

If you don’t want to accept cookies from www.donaldrufusbankonline.com, you can set your browser to accept no cookies or erase cookies at the end of the session. Please note our online banking service requires cookies. If you wish to bank online, you’ll need to enable at least “session cookies.”

Privacy and social media

Social networking sites have become extremely popular, but they can also increase opportunities for fraudsters to gain access to your personal information. Sharing too much information can lead to identity theft and extortion. Remember: what you post online can remain online indefinitely.

How you can protect yourself when using social media

Never post personal details such as phone number, date of birth, address or security answers.
Review privacy settings and set them to a level you are comfortable with.
Be careful who you accept as a friend or add to your network.

AML and ATF Policies

Summary of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) Policies

The Group’s compliance officer is responsible for the development and application of AML/ATF compliance policies and procedures, ongoing reviews, testing effectiveness, and employee training. The Group verifies the identity of individuals who open accounts and requires government-issued identification.

Our policies and procedures comply with applicable requirements across jurisdictions where we do business. We do not knowingly transact with sanctioned individuals, entities or countries, and we do not open anonymous accounts or maintain relationships with shell banks.