Security
2. Legal & Policies
3. Security
Your Security Is Very Important To Us.
At Donaldrufus Investment Bank, we’re committed to keeping your personal and financial information safe and protecting your security no matter how you choose to bank with us. Security means safeguarding your personal and financial information, and working with you to prevent fraud, theft and scams that could lead to losses.
Learn more about data and information security.
Common security threats
Fraud is a significant problem in the financial services industry. Working together, Donaldrufus Investment Bank and its members can reduce risk by understanding common threats and taking practical steps to prevent loss.
Online and mobile banking fraud
Online and mobile banking is convenient, but never 100% risk-free. Fraudsters may try to trick you into sharing financial information using tools that look legitimate.
Common methods include:
- Phishing and fraudulent emails
- Malware and viruses
- Mobile fraud
Consider enabling online banking alerts to receive email/text notifications about key activity. If anything looks suspicious, contact us immediately.
Identity theft
Identity theft is a form of fraud where someone uses your personal information to access resources or obtain credit in your name. If you suspect identity theft, contact us immediately at +1 646-513-2897 or (+44) 203-514-5513.
What we do to protect you
- Confidentiality agreements for employees
- Electronic security controls (passwords, pass codes, encryption where necessary)
- Restricted physical access to confidential areas
- Partner confidentiality requirements
- Automatic logoff after inactivity
Cheque fraud
There are three common types:
- Counterfeit: fake cheques not authorized by account holders
- Forgery: stolen cheques signed by someone else
- Fraudulent/altered: cheques intercepted and modified
Other common scams
- Nigerian letter scams
- “You are a winner” / pay-to-play scams
- Pre-qualified loan / credit card scams
- Other con jobs and false projects
Protection: What we’re doing
Donaldrufus Investment Bank uses monitoring and detection systems to identify suspicious activity, trains employees to detect fraud, and works with industry partners and law enforcement to deter financial crime.
Monitoring and security systems
Our monitoring runs 24/7 to detect suspicious activity and prevent incidents. When suspicious activity is detected, our analysts investigate and may contact members quickly.
Investigation and blocking of accounts
Depending on risk levels, we may temporarily block access to protect members while credentials are updated and activity is verified.
Back to topProtection: What you can do
Security is a partnership. Monitor your accounts, and if you ever suspect your personal information may be compromised, contact us immediately at +1 646-513-2897 or (+44) 203-514-5513.
Helpful habits include:
- Report suspicious activity quickly
- Use strong passwords and avoid sharing them
- Keep devices updated and protected
- Be cautious with links, attachments, and unexpected requests
- Protect debit/credit card details and monitor transactions
- Watch for identity theft signals
Report an incident
Report suspected fraud, a lost card, or a stolen card immediately:
- Call +1 646-513-2897
- Or call (+44) 203-514-5513
If you have any other questions or concerns regarding security or fraud, contact us using the numbers above or via the Contact Us page.
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